Withdraw pending for almost 1 month

I've had a pending withdrawal since February 19th. I followed up via email on February 19th and February 24th. Their reply on February 24th that they had received my USDT wallet address, the withdrawal was being reviewed and would be processed soon. I followed up again on March 2nd, March 5th, March 16th, and April 7th. Up until now, there's been no clarity, they seem to be holding my money and ignoring emails. I believe this kind of behavior makes Rangemarkets an untrustworthy broker. I want my withdrawal processed immediately and my money back.