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As Enel primarily operates in the energy sector and does not offer traditional financial services like investments or trading, the concept of withdrawals doesn’t apply in the same way as it would with a financial broker. For customers paying for energy services, funds are typically deducted from their accounts based on usage, and there would be no "withdrawals" as seen in the context of banking or trading. However, if Enel were to process refunds or payments related to overcharges or service adjustments, these would likely be handled according to the payment method used (bank transfer, credit card, etc.). The Enel Investor App likely provides a way to track payments and monitor account balances, but there’s no indication that funds are withdrawn in the same manner as they would be for investment or trading platforms. For more specific financial transactions, I would need to inquire directly with their support team.