Here they have debited my all profit on the name of dividend adjustment and told me that I have made a trade on dividends adjustment date even I hold the position for two days and the profit made by me in price in spa 35 indic.this very un fair I suggest the action to be taken against them.if any know how to complaint against them tell me
2024-11-01
印度
其他曝光
来自PrimeX Capital的官方回复
Dear Client,
Thank you for your feedback.
As previously explained, the action taken on your account was due to our dividend policy. You can find full details regarding this policy in the Terms and Conditions section on our website.
Your trades were opened before the dividend date and closed afterward, which results in additional charges on your trading account. This is a standard practice applied globally and followed by all reputable brokers.
Please note: You also submitted a complaint to our regulatory authority. After reviewing your trading account statement and our explanation, the regulator rejected your complaint, confirming that our actions were in full compliance with regulations.
Best regards,
PrimeX Capital
原文
Dear Client,
Thank you for your feedback.
As previously explained, the action taken on your account was due to our dividend policy. You can find full details regarding this policy in the Terms and Conditions section on our website.
Your trades were opened before the dividend date and closed afterward, which results in additional charges on your trading account. This is a standard practice applied globally and followed by all reputable brokers.
Please note: You also submitted a complaint to our regulatory authority. After reviewing your trading account statement and our explanation, the regulator rejected your complaint, confirming that our actions were in full compliance with regulations.
Best regards,
PrimeX Capital
利润已扣除
曝光
原文
Profit debited
Here they have debited my all profit on the name of dividend adjustment and told me that I have made a trade on dividends adjustment date even I hold the position for two days and the profit made by me in price in spa 35 indic.this very un fair I suggest the action to be taken against them.if any know how to complaint against them tell me
印度
来自PrimeX Capital的官方回复
原文
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