Introducing broker scam

Hello, I have a problem with TNFX regarding my IB account, they refuse to upgrade it and ignoring my request and email. i Have achieved all the requirements to upgrade to level 2 ( silver / rebate 6$) [the level on the website in my dashboard is an error they said]. i have 6 verified accounts and approximately 200 standard lots traded, and $10,000 deposit. so as you see it's more than the requirements. now they say you need 3 more accounts to achieve the condition!!! fully scam. this problem nearly since February, and i can't withdraw the commissions.