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FX3359198666
1年內
已驗證

中評

當市場穩定時,滑點係好少嘅,但係凌晨3、4點左右,真係會幾令人沮喪。我有次捱夜落單,明明set好咗價,但成交價差咗成個百分點,搞到原本有得賺嘅交易變咗蝕少少。客服話係因為流動性差,但呢啲唔應該係常態。佢哋都要考慮吓夜間交易用戶嘅體驗。

原文

Slippage is minimal when the market is stable, but around 3 or 4 a.m., it can be quite frustrating. I once stayed up late to place a trade, and even though I had set the price, it was over a percentage point off when it was executed, turning a potentially profitable trade into a small loss. Customer service told me it was due to poor liquidity, but this shouldn't be the norm. They need to consider the user experience of night trading users, too.

08-04

菲律賓

來自EBC的官方回復

Dear Valued Client, We understand your concern regarding the widening spreads during early morning trading hours. Please note that during these hours, market liquidity tends to be lower, with fewer bid and ask quotes available. This can result in temporarily wider spreads, which is a common occurrence across all trading platforms under similar market conditions. At EBC, we are committed to working with multiple high-quality liquidity providers to continuously optimize the trading environment, minimize the impact of market fluctuations, and enhance your overall trading experience.

原文

Dear Valued Client, We understand your concern regarding the widening spreads during early morning trading hours. Please note that during these hours, market liquidity tends to be lower, with fewer bid and ask quotes available. This can result in temporarily wider spreads, which is a common occurrence across all trading platforms under similar market conditions. At EBC, we are committed to working with multiple high-quality liquidity providers to continuously optimize the trading environment, minimize the impact of market fluctuations, and enhance your overall trading experience.

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