Dear Valued Customer, Thank you for bringing the issue to our attention. Please be assured that we recognize and prioritize your concerns. As a broker licensed and regulated by the UK, Australia, and the Cayman Islands, regulatory compliance has always been a core principle we steadfastly uphold. Regarding trading matters, rest assured that our trading mechanism operates based on real-time financial market fluctuations. Prices are influenced by macroeconomic factors and geopolitical situations, which are normal market characteristics. We do not interfere with trading outcomes or client operations. Concerning withdrawals, we have never imposed withdrawal limits. Processing typically takes 1-2 hours, with funds arriving in your account on the same day (via local bank or digital currency). For bank transfers (TT) or credit card transactions, it may take 3-7 business days. For your specific case, we will follow compliant procedures to thoroughly investigate and process the matter to protect your rightful interests.