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Hard to withdraw. Cannot log in MT4 via phone. The MultiBank does not communicate

若如水
3-5 years
Unverified

Exposure

After noon on June 24th, the mobile phone could not log in to the trading software, but when I contacted the account manager, I was told that he has resigned, and no other account manager from MulBank Finance contacted us after leaving for half a year. Finally, I heard someone say that we should transfer our account to Chase Finance. It is difficult to withdraw money from time to time, but it is difficult to log in to the official website, and customers are very anxious. He sent an email to MultiBank Financial, but told us to contact MBG and asked him why his subsidiary company did not notify us immediately when something happened, but he said that it was a subsidiary that did not belong to MultiBank Financial, but our customers opened accounts only because of the qualifications of MultiBank Financial. Yes, why didn't you say that it was a subsidiary company at the time, and now you start to shirk responsibility, which is really chilling and betrays the trust of our customers.

Original

出金难 手机MT4无法登录 大通金融官方不沟通

6月24日中午过后手机无法登录交易软件,联系客户经理却被告知离职,而且离职半年了居然没有大通金融方面其他客户经理联系我们,最后还是听别人说要把我们账户转到大通金融,这时出金成了难,官网却难登录,客户都很着急。给大通金融发邮件却说让我们联系MBG,问他为什么旗下公司有了事情不第一时间通知我们,却说那是子公司不属于大通金融,可我们这些客户当时冲着大通金融的资质才去开户的,为什么当时不说那是子公司,现在开始推诿责任 担当,实在是让人心寒,辜负了我们这些客户的信任。

2022-07-03

Hong Kong

Unable to Withdraw

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