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For profitable customers, they roughly freeze their accounts and withdraw their funds.

渔夫938
3-5 years
Unverified

Exposure

I deposited US$1,199 in FBS using a hedging trading strategy, and my account balance increased to US$2,879. When I made a withdrawal, my account was frozen by the platform. I consulted customer service, and they said that you withdraw the principal, and the profits are withdrawn through third-party channels. When I didn't understand it, I asked for an anti-money laundering investigation. After being asked to submit a series of tedious documents such as proof of income source, real-name authentication of Usdt exchange, bank address statement, etc., I kept saying that I had to wait for an email reply. Before I received a reply to the email, I suddenly discovered that USD 1,680.37 had been directly deducted from my account. Later, I sent an email to inquire, saying that "the company suspects that you are engaged in abnormal activities or suspicious operations that the company considers suspicious at its discretion." The account funds were confiscated, and my center was canceled three days later, and the brokerage service was stopped. I feel extremely angry that the platform abused its anti-money laundering investigation on profitable customers, and without finding a legitimate reason, it unilaterally found a far-fetched reason and directly removed the funds from the account. At the same time, two of my friends' accounts also encountered the same experience, and US$1313.7 and US$776.27 were deducted. I strongly request the FBS platform to return our account funds promptly.

Original

对盈利客户,粗暴冻结帐户,划走资金

本人在FBS入金1199美金使用对冲交易策略,帐户余额增至2879美金,出金时被平台冻结帐户。我咨询客服,客服说你把本金出金,利润通过第三方管道出金。当我还没搞明白,一会儿就要求做反洗钱调查。经过要求提交收入来源证明,Usdt交易所实名认证,银行地址对帐单等一系列繁琐的文件后,一直说要等待邮件回复。在邮件还没收到回复时突然发现帐户资金1680.37美金直接被扣除。后来发邮件询问,说是“ 公司怀疑您从事公司酌情认为可疑的异常活动或可疑操作”,没收帐户资金,三天后注销我的个人中心,停止经纪服务。本人感到无比气愤,该平台对盈利客户滥用反洗钱调查,在找不到正当理由的情况下,以单方面胡乱找个牵强的理由,直接划走账户资金。同时我的两个朋友账户也遇到相同的遭遇,被划走1313.7和776.27美金。本人强烈要求FBS平台及时归还我们的帐户资金。

2023-12-11

Thailand

Unable to Withdraw

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