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The FXCG backend data was falsified, causing me to go bankrupt and lose 1.59 million yuan.

FX4979454136
6-10 years
Unverified

Exposure

Kaishi Forex is now renamed FXCG. Through illegal means such as falsifying backend data, maliciously delaying commission payments, and unilaterally modifying inventory fees for gold short orders, I went bankrupt and lost a total of 1.59 million yuan. I now hope that the platform will help me expose it.

Original

凯石外汇 后台数据造假 害我倾家荡产 损失了159万人民币

凯石外汇 现在改名叫做FXCG,通过后台数据造假,恶意延迟佣金支付,单方面修改黄金空单库存费等非法手段,害我倾家荡产,损失了总计159万人民币,我现在希望平台帮我曝光这件事情

2024-01-03

Hong Kong

Scam

Reply from official FXCG

Dear Valued Client, Your account had been in a long-term locked position with both long and short gold trades before the forced liquidation. The remaining equity was insufficient to continuously cover the overnight interest expenses. The forced liquidation event is not directly related to the delay in your IB commission settlement. 1. Commission Payment: Commissions are the responsibility of your partnering IB, and FXCG has completed the actual settlement with the IB. For any commission delay issues, please communicate directly with your IB. 2. Locked Positions and Interest: After locking positions, long and short trades will separately calculate overnight interest. The net expense resulting from the interest difference in equivalent locked positions is a common market rule, not unique to FXCG. 3. Reason for Forced Liquidation: On December 3, 2023, due to gold price fluctuations, your account equity (only a few hundred dollars remaining) could not meet the margin requirements. Prior to this, the locked position interest had been continuously depleting your equity, and combined with market volatility, it triggered the system's forced liquidation. When the account's long and short trades were in a completely locked state, the account equity was already very low. This forced liquidation is the result of the combined effect of locked position costs and market volatility.

Original

尊敬的客户,您好 您的账户在强平前长期处于黄金多空对锁仓状态,剩余净值已不足以持续覆盖隔夜利息支出。强平事件与您IB佣金结算延迟无直接关联。 1. 佣金支付:佣金由您合作的IB负责支付,FXCG已完成与IB的事实结算。佣金延迟问题请直接与IB沟通。 2. 锁仓与利息:锁仓后,多空仓位会分别计算隔夜利息,对等锁仓利息差产生净支出属市场通用规则,并非FXCG特有。 3. 强平原因:2023年12月3日,因黄金价格波动,当时您账户净值(仅余几百美元)无法满足保证金要求。此前锁仓利息持续消耗净值,叠加行情波动,触发系统强平。 账户多空交易完全对锁状态时账户净值已经非常低,此次强平是锁仓成本与市场波动共同作用的结果。

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