I joined the exchange on 18/6 with a capital of 1k. When I joined, there was a promise of automatic deposit and withdrawal with a dedicated expert support team. However, after I started real trading, the dedicated expert support team was often unreachable. Either the signals were more losing than winning, so I lost trust in the support. I decided to withdraw my capital, but even after placing multiple withdrawal orders, I haven't been able to withdraw for a week. When I reported this to customer service, someone said they would transfer to the relevant department, the technical department, or the expert team, and after a while, someone called back and said they would support me on the condition of buying 2 lots of sugar. But I was hesitant and didn't proceed; luckily, at that time, I couldn't make the transaction. Otherwise, I would have lost even more capital. And now my account is still suspended, and I can't withdraw. Is there anyone who can help me? My MT5 ID is 9016303.