IB cheated customers, lost 50-60 thousand US dollars, and refused to give the remaining 20 thousand.-InteractiveBrokers-Exposure-WikiFX

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IB cheated customers, lost 50-60 thousand US dollars, and refused to give the remaining 20 thousand.

老李4458

3-5 years

Unverified

Exposure

According to the requirements, I submitted a lot of documents. They froze and closed my account on the grounds that my account was not compliant. I went to withdraw the remaining funds and confirmed the withdrawal over the phone. Until now, customer service, all consultation forms, and emails have not been replied to. It's really disappointing. This is how they treat us Chinese customers on such a big platform.

Original

盈透证券店大欺客，亏损五六万美金，剩下2万多不给出

按照要求提交了许多资料，以我账户不合规为理由冻结关闭账户，剩余的款项我去取款，并且打过电话确认本人取款，到现在客服以及所有咨询单，邮件都不回复。太让人失望，这么大个平台就是这样对待我们中国客户的