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FX1640061762
Within 1 year
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The withdrawal amount is correct, but the arrival time is sometimes delayed. I submitted a withdrawal request on Friday and was told it would arrive on a business day, but it didn't arrive until the following Tuesday. Customer service told me weekends don't count as business days, but that's a huge difference. When you need money urgently and encounter this kind of situation, it's really frustrating.
08-04

Indonesia

Reply from official EBC

Dear Valued Clients, Thank you for taking the time to share your experience with us. We deeply apologize for the inconvenience caused by the withdrawal delay, and we deeply understand the frustration and frustration you may feel when you urgently need funds. We have optimized the withdrawal process to address your concerns. All withdrawal requests are now processed within two hours of submission, and we will do our best to ensure funds arrive as quickly as possible, even if they are submitted near weekends or holidays. We hope this improvement will provide you with a more timely and reliable service experience. Every piece of your feedback is a driving force for our continuous improvement. If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with support. Thank you again for your understanding and support!

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