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This platform doesn't allow withdrawals, keeps freezing, and then when I switched to a master to help operate, they started banning my account.

FX2618573357
Within 1 year
Unverified

Exposure

This platform needs an explanation.

Original

这个平台不给出金,一直卡,然后换个大师帮我操作就开始禁我账号

这个平台需要解释

Yesterday 09:14

Hong Kong

Unable to Withdraw

Reply from official Amillex

Reply content: Hello, Previously, we at Amillex actively communicated with you. You made a deposit via UnionPay RMB payment but applied for a USDT withdrawal. According to anti-money laundering regulations, we are unable to process your request. Subsequently, our customer service team attempted to contact you again but did not receive any response. Below are screenshots of all communication emails. Since you have repeatedly attempted such operations, we need to complete your personal identity verification review before processing your withdrawal to ensure the security of client funds and legal compliance. Once you complete the identity verification as required, your account will resume normal trading, and we will transfer your withdrawal amount to your personal RMB bank account. Please contact our Amillex customer service team. Thank you~

Original

回复内容: 您好, 此前我们Amillex积极与您沟通,您通过银联人民币支付入金,但申请USDT出金,根据反洗钱法规定,我们无法处理您的申请。后续客服人员再次尝试联系您,一直没有收到您的回复。以下是所有沟通邮件的截图。 由于您多次尝试此类操作,因此我们需要在为您办理出金前完成您的本人身份验证审核,确保客户的资金安全及法务合规。在您根据要求完成身份认证后,您的账号将恢复正常交易,我们会将您的出金款项汇入您本人的人民币银行账户中。请联系我们Amillex的客服,感谢~

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