Dear Forex Tianyan platform, please help me with my complaint. I registered an account on the Wisuno platform, the trading account is 66002265. I lost hundreds of thousands of dollars on their platform. The last withdrawal request was submitted on May 27, 2026, for a total of $11,824. It has been almost two weeks now, the withdrawal has not arrived and my account has been frozen. I cannot log in to the backend or the trading account. I have sent multiple emails to Si Rui urging the withdrawal, but have not received any reply. I see that its rating on your platform is as high as 8.32. As Forex Tianyan is an authoritative forex media platform, I hope you can assist me in recovering my withdrawal. Thank you.