1. The chart is stuck, cannot open or close orders. 2. The copy trading system had issues causing the portfolios of 17 members in the system to be damaged, negative, and not receiving compensation. 3. The master received compensation for the damage for 1 portfolio, number 2*****, amount $493 and portfolio number 2****2, which had issues during the same period, has not yet received compensation. Figure 1 Shows the portfolio numbers that had issues 2****06 and 2****2 Figure 2 Contacted the broker's staff to report the issue and received a resolution with a compensation refund of $493. Figure 3 Shows evidence of the compensation payment of $493 into the portfolio. Figure 4 Shows the portfolio numbers of affected members, causing the portfolios to be negative. Figure 5 Shows the value of the damage incurred under the problematic portfolios and demands that this amount be refunded to all members. Figure 6 Shows the problematic orders, unable to close profits. Figure 7 Portfolio number 2**** that had issues shows the total amount damaged, and a withdrawal of $493 was made as compensation for the damage. Figure 8 Portfolio number 2****2, which had issues during the same period, has not yet received compensation.