I have a 44-minute screen recording, but HIBT customer service only replies, 'You just need to wait' I am an ordinary investor. After making a profit and withdrawing from the HIBT exchange, the money didn't arrive, and instead my account was put under risk control. I have a screen recording of the day's trades, 44 minutes long, from opening the position to withdrawal, every step clearly shown. But I've searched through online customer service and TG customer service, and all I ever get are two lines: • 'We are actively verifying, please be patient' • 'Staff are busy, please wait' When I ask 'How long do I have to wait?', they copy and paste. When I ask 'Can you give a date?', they copy and paste. This is not handling a problem; this is deliberate delay! From July 4th until now, my funds have been locked, I cannot log in to my account. What should I do.