Resolved
Scam platform
Object 
wetrade
Issue
Others
Requirement
other
Amount
$2,000(USD)
Time
1day2hour
Mediation Progress
Hong Kong 2020-04-14
Solved after user's confirmation 
HEIMINGCHAN
HEIMINGCHANHong Kong 2020-04-14
Supplemental Materials HEIMINGCHAN 
HEIMINGCHANYour business manager persuaded the user to open an account. Is it reasonable for a sick person to trade forex? You were inducing him to gamble. You opened an account for him in November last year, but now I hope you can return all the money he lost in your company. He provided all the information including driver's license, etc., as your salesman requested. I hope that the relevant departments could help us. The staff of Public Security Bureau said this was illegal when I consulted them about it.
Supplemental Materials
Australia 2020-04-14
Reply wetrade
Our platform didn't intervene in any transaction of the user, who made independent trading. All orders are executed naturally in the market. After losing money, the user claimed he suffered from depression and asked our platform to refund the principal. This is malicious rights protection.
Reply
Hong Kong 2020-04-13
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2020-04-13
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong 2020-04-13
Start Mediation HEIMINGCHAN 
HEIMINGCHANThe opening time of the secession was unstable, sometimes delaying for minutes led to the stop-loss of the order. The rollover was $110 per lot for one night, also with a high spread.
Start Mediation
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