Global Broker Regulation Inquiry App
WikiFX
Broker Search
English

简体中文

繁體中文

English

Pусский

日本語

ภาษาไทย

Tiếng Việt

Bahasa Indonesia

Español

हिन्दी

Filippiiniläinen

Français

Deutsch

Português

Türkçe

한국어

العربية

Download
Broker
Rankings
Regulators
Resolved
It has been two months and my withdrawal can’t arrive
Object
USGFX USGFX
Issue

Unable to Withdraw

Requirement

Withdrawal

Amount

$4,326(USD)

Time

77day4hour

Mediation Progress
Solved after user's confirmation
FX7329220941
Supplemental Materials
FX7329220941
When did I return it? Please don't talk nonsense.

Supplemental Materials

Reply
USGFX
MT4 transaction was returned without applying for withdrawal.

Reply

Reply
USGFX
Has been transferred to the account staff for priority processing

Reply

Supplemental Materials
FX7329220941
Please write clearly when you reply, I withdrew 4326 US dollars from August 12, and only received 1,000 US dollars on November 3rd. What about the remaining 3326 US dollars? It’s almost four months or so. How long do you want to delay?

Supplemental Materials

Reply
USGFX
11/3 has been exported

Reply

Supplemental Materials
FX7329220941
Is your reply like this to make me wait indefinitely? Your account manager also asked me to wait endlessly. Please give me a certain time.

Supplemental Materials

Reply
USGFX
After investigation, the remittance application is still in the queue for ASIC's old funds withdrawal, please wait patiently. Customers can consult their customer service manager to check the withdrawal process. We are deeply sorry for the impact on our customers. Customers are advised to know the following: Since the Australian company has entered the liquidation phase after July 8, 2020, all procedures are subject to the BRI receiver in accordance with the liquidation process. Before July 8, 2020, ASIC's old customers only transferred the transaction authority, but the funds were taken over and managed by the BRI receiver. The USG Group is committed to customers and consultants, so it provides the transfer of transaction authority. When USG Group has a balance, it can gradually withdraw funds to ASIC's old customers and consultants to pay, avoiding customers and consultants from entering due to Australian regulatory companies. Lengthy liquidation results in financial losses. Indeed, USG Group also implements these ASIC old customers' withdrawals and consultants' salary awards one by one on a daily basis. It is different from other foreign exchange companies and only allows customers to stay in the original regulatory liquidation. This is unprecedented. Please give our group time to practice one by one, and please also give us support and positive response, because USG Group is still working hard to operate the market for the sake of customers and consultants. It's just that there must be a priority order issue in the internal work. I really want to ask customers for understanding in this part. But please don’t worry about it, your pay will be arranged for processing. Cause inconvenience, I hope you Haihan.

Reply

Supplemental Materials
FX7329220941
The payment was made on August 12, and it has not arrived so far. It has been two and a half months. The account number 200227188, 200226627 has not been paid, and the total amount is 4326 US dollars.

Supplemental Materials

Reply
USGFX
Please provide the correct trading account if you see it.

Reply

Reply
USGFX
No account is checked. Please provide the correct trading account.

Reply

Contact Broker
WikiFX Overseas Customer Service

Contact Broker

Verified
WikiFX Mediation Center

Verified

Start Mediation
FX7329220941
I withdrew over $4,000 on August 12, 2020. And the withdrawal can’t arrive yet. The customer service said I have to wait.

Start Mediation

Statement:

1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations

To view more

Please download WikiFX APP

Select Country/Region
  • Hong Kong

  • Taiwan

    tw.wikifx.com

  • United States

    us.wikifx.com

  • South Korea

    kr.wikifx.com

  • United Kingdom

    uk.wikifx.com

  • Japan

    jp.wikifx.com

  • Indonesia

    id.wikifx.com

  • Vietnam

    vn.wikifx.com

  • Australia

    au.wikifx.com

  • Singapore

    sg.wikifx.com

  • Thailand

    th.wikifx.com

  • Cyprus

    cy.wikifx.com

  • Germany

    de.wikifx.com

  • Russia

    ru.wikifx.com

  • Philippines

    ph.wikifx.com

  • New Zealand

    nz.wikifx.com

  • Ukraine

    ua.wikifx.com

  • India

    in.wikifx.com

  • France

    fr.wikifx.com

  • Spain

    es.wikifx.com

  • Portugal

    pt.wikifx.com

  • Malaysia

    my.wikifx.com

  • Nigeria

    ng.wikifx.com

  • Cambodia

    kh.wikifx.com

  • Italy

    it.wikifx.com

  • South Africa

    za.wikifx.com

  • Turkey

    tr.wikifx.com

  • Netherlands

    nl.wikifx.com

  • United Arab Emirates

    ae.wikifx.com

  • Colombia

    co.wikifx.com

  • Argentina

    ar.wikifx.com

  • Belarus

    by.wikifx.com

  • Ecuador

    ec.wikifx.com

  • Egypt

    eg.wikifx.com

  • Kazakhstan

    kz.wikifx.com

  • Morocco

    ma.wikifx.com

  • Mexico

    mx.wikifx.com

  • Peru

    pe.wikifx.com

  • Pakistan

    pk.wikifx.com

  • Tunisia

    tn.wikifx.com

  • Venezuela

    ve.wikifx.com

United States
※ The content of this website abides with local laws and regulations.
You are visiting the WikiFX website. WikiFX Internet and its mobile products are an enterprise information searching tool for global users. When using WikiFX products, users should consciously abide by the relevant laws and regulations of the country and region where they are located.
consumer hotline:006531290538
Official Email:support@wikifx.com;
Mobile Phone Number:234 706 777 7762;61 449895363
Telegram:+60 103342306
Whatsapp:+852-6613 1970;
License or other information error corrections, please send the information to:qawikifx@gmail.com
Cooperation:fxeyevip@gmail.com