English
简体中文
繁體中文
English
Pусский
日本語
ภาษาไทย
Tiếng Việt
Bahasa Indonesia
Español
हिन्दी
Filippiiniläinen
Français
Deutsch
Português
Türkçe
한국어
العربية
اردو
Resolved
Can't log in and result in forced liquidation
Mediating Parties
IC
Issue
Others
Requirement
other
Settlement Amount
$9,000(USD)
Time
40day21hour

Mediation Status
Hong Kong2020-12-27
Automatic completion after timeout
WikiFX Mediation Center
30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
Australia2020-11-27
Reply
IC
Your problem has been handled
Reply
Hong Kong2020-11-16
Contact Broker
WikiFX Overseas Customer Service
Contact Broker
Hong Kong2020-11-16
Verified
WikiFX Mediation Center
Verified
Hong Kong2020-11-16
Start Mediation
BAQI
I phoned the custome rservice several times but there is no result. Because the customer service said after I offered the info to open an account, I can trade without approving. But this is platform's fault, noy mine. I gave you time to process it but there is no result. I trust you so I choose you. You shouldn't treat customers like this. If you don't give me a result, I'll continue exposing.
Start Mediation
Statement:
1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
