Global Broker Regulation Inquiry App
WikiFX
Broker Search
English

简体中文

繁體中文

English

Pусский

日本語

ภาษาไทย

Tiếng Việt

Bahasa Indonesia

Español

हिन्दी

Filippiiniläinen

Français

Deutsch

Português

Türkçe

한국어

العربية

Download
Resolved
The deposits can't arrive
Object
IC Markets Global IC Markets Global
Issue

Others

Requirement

other

Amount

$150(USD)

Time

23day20hour

Mediation Progress
Solved after user's confirmation
LC76865
Reply
IC Markets Global
You must have deposited the money into the discarded account, and we will call you on Monday.

Reply

Contact Broker
WikiFX Overseas Customer Service

Contact Broker

Verified
WikiFX Mediation Center

Verified

Start Mediation
LC76865
On January 4, 2021, a deposit of 1000 yuan, the receiving account number, payee, transfer postscript code, there is no error, I also issued a screenshot of the transfer certificate, and the bank message number, but my MT4 account number has never arrived Account. From January 5 until now, I have contacted Yingkai customer service (email, WeChat public account) many times in nearly 20 days, and the customer service always claimed that the payment provider did not receive my transfer and remittance. The customer service also questioned, thinking that the 1000 yuan I transferred was unsuccessful, and asked me to provide the bank card flow. I also provided the stamped flow issued by the bank. It has been proved that the deposit transfer was successfully transferred out and it was not returned. Yingkai customer service always refused to deposit funds for me.

Start Mediation

Statement:

1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations

To view more

Please download WikiFX APP

Select Country/Region
United States
※ WikiFX compiles data from publicly available sources and user contributions. While we endeavor to maintain its accuracy, we do not warrant the information's completeness, accuracy, or timeliness, as it may become outdated. Investors are strongly advised to verify critical details with official sources before making any decisions.
You are visiting the WikiFX website. WikiFX Internet and its mobile products are an enterprise information searching tool for global users. When using WikiFX products, users should consciously abide by the relevant laws and regulations of the country and region where they are located.
consumer hotline:006531290538
Official Email:support@wikifx.com;
Mobile Phone Number:234 706 777 7762;61 449895363
Telegram:+60 103342306
Whatsapp:+852-6613 1970;
License or other information error corrections, please send the information to:qa@wikifx.com
Cooperation:business@wikifx.com