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Resolved
Close positions compulsorily
Object 
Exness
Issue
Others
Requirement
2020031827311524118
Amount
$687(USD)
Time
41day22hour
Mediation Progress
Hong Kong 2021-03-10
Resolved 
No Fear in My Heart
No Fear in My HeartCyprus 2021-02-08
Reply Exness
After checking the closing time and the historical offer of the order, there is no problem to confirm the closing price of customer's order. The platform's forced liquidation rule is implemented first with the order with the largest loss. Customers can refer to the forced liquidation data shown in the account history of the MT4 trading platform. Please notice that only the Bid price is displayed in the MT4 chart, so the closing price is the price in the chart plus the spread at the time.
Reply
Hong Kong 2021-01-27
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2021-01-27
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong 2021-01-27
Start Mediation No Fear in My Heart
No Fear in My HeartI’ve searched all the price and they closed my positions with 0.4 slippage. I suspect that they modified the data.
Start Mediation
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