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Resolved
The agents of PLOTIO managed my account
Object 
PLOTIO
Issue
Others
Requirement
other
Amount
$1,800(USD)
Time
33day8hour
Mediation Progress
Hong Kong 2021-04-30
Resolved 
MITANGQINGJIE
MITANGQINGJIEHong Kong China 2021-03-31
Reply PLOTIO
A follow-up has been arranged. But currently the client has not provided proof that someone is acting on behalf of the trader. In addition, our company has repeatedly reminded not to disclose the account password to anyone in the client-related content. As for the slow customer service, it’s just that he is too impatient. It is estimated that the transaction has lost money and is reluctant to pay, but we also arrange for colleagues to follow up and coordinate.
Reply
Hong Kong 2021-03-29
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2021-03-29
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong 2021-03-28
Start Mediation MITANGQINGJIE
MITANGQINGJIEBelle is a good agent, acting on my behalf, causing losses, and the platform customer service is too slow
Start Mediation
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Previous Post
The trader suffered serious loss, and the platform had no response for a few weeks. I didn’t mean to apply compensation for the lost 5,000 USD dollars. But at least the 700 USD for copy trading should be compensated. The platform initially promised to give a reply within 14 days. But a month has passed and they have not solved this issue.
China
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Expose the staff of PLOTIO give recommendations, making us lose s lot
China
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