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اردو
Resolved
Unable to withdraw
Mediating Parties 
XM
Issue
Unable to Withdraw
Requirement
other
Settlement Amount
$582(USD)
Time
30 day 23 hour 4 Minutes 23 s
Mediation Status
Hong Kong2021-05-07
Automatic completion after timeout 
WikiFX Mediation Center
WikiFX Mediation Center30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
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Hong Kong2021-04-06
Contact Broker WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2021-04-06
Verified WikiFX Mediation Center
WikiFX Mediation CenterVerified
Vietnam2021-04-06
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FX7539102092
FX7539102092The network is shaky and the order is long. I don't withdraw money but the system XM withdraws customer funds...and then automatically stops my order. How can I make a complaint? How can I refund the money?
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