Global Broker Regulation Inquiry App
WikiFX
English
简体中文
繁體中文
English
Pусский
日本語
ภาษาไทย
Tiếng Việt
Bahasa Indonesia
Español
हिन्दी
Filippiiniläinen
Français
Deutsch
Português
Türkçe
한국어
العربية
Resolved
Floating spread
Object 
Exness
Issue
Severe Slippage
Requirement
other
Amount
$200(USD)
Time
31day14hour
Mediation Progress
Bangladesh 2021-07-04
Resolved 
FX1039215734
FX1039215734Cyprus 2021-06-04
Reply Exness
For trading currency pairs with floating spreads, spreads will expand according to the special environment of the market. Order execution under abnormal market conditions, such as execution during periods of low liquidity or high volatility, slippage will inevitably occur. If the customer has any questions about the execution price of any specific order, he can appeal to the customer service at any time.
Reply
Hong Kong 2021-06-03
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2021-06-03
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Bangladesh 2021-06-02
Start Mediation FX1039215734
FX1039215734Exness's regular spread is 2-4 hundred pips, and the spread directly soared to 1800 points the night before. The customer service explained that it was a floating spread caused by market turmoil. Is there such a floating point difference? Excuse me, who can hold it, this platform clearly doesn't want people to make money! ! !
Start Mediation
Statement：
1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
To view more
Please download WikiFX APP
