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اردو
Resolved
The slippage is severe, and the position will be automatically opened and closed. The server cannot be connected when it is critical.
Mediating Parties 
IC
Issue
Severe Slippage
Requirement
other
Settlement Amount
$15,000(USD)
Time
42day15hour
Mediation Status
Hong Kong2021-12-29
Automatic completion after timeout 
WikiFX Mediation Center
WikiFX Mediation Center30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
Australia2021-11-29
Reply IC
Please email the platform customer service, and the staff will help you deal with it.
Reply
Hong Kong2021-11-26
Appendix 
WANGZHONGZHEN
WANGZHONGZHENI failed to log in my account for two straight weeks, and the official website is unavailable to visit. In addition, the system could help me create positions and stop loss automatically during the trading.
Appendix
Hong Kong2021-11-17
Contact Broker WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2021-11-17
Verified WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2021-11-16
Start Mediation WANGZHONGZHEN
WANGZHONGZHENThe slippage is severe, and the position will be automatically opened and closed. The server cannot be connected when it is critical. Today, the position was forced to blow up because the server was not connected.
Start Mediation
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