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اردو
Resolved
After dozens of hours of depositing money, it has not been credited to me, and the customer service simply ignores it.
Mediating Parties
IC
Issue
Others
Requirement
2020031861511974330
Settlement Amount
$32(USD)
Time
30day11hour

Mediation Status
Hong Kong2022-04-09
Automatic completion after timeout
WikiFX Mediation Center
30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
Australia2022-03-10
Reply
IC
Please contact platform customer service for help.
Reply
Hong Kong2022-03-10
Contact Broker
WikiFX Overseas Customer Service
Contact Broker
Hong Kong2022-03-10
Verified
WikiFX Mediation Center
Verified
Hong Kong2022-03-09
Start Mediation
QIANXUN60915

Dozens of hours of deposits have not been credited to my account. I have contacted customer service many times, but they have not been processed at all. Obviously, they want to ocuppied the customer's funds.


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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
