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Resolved
Malicously increase handling fee
Object 
ATFX
Issue
Scam
Requirement
other
Amount
$3,000(USD)
Time
5day10hour
Mediation Progress
Hong Kong 2022-04-12
Solved after user's confirmation 
MEIJIMEIXUE
MEIJIMEIXUESensitive information
This content involves sensitive information, so it's hidden by WikiFX
Sensitive information
This content involves sensitive information, so it's hidden by WikiFX
United Kingdom 2022-04-11
Reply 
ATFX
ATFXDear customer, thank you for the feedback. In terms of your complaint, our customer team hasn't received the inquiry information, and we have arranged a customer service representative to follow up the case and believe the issue will be solved well as soon as possible. Thanks again for your information.
Reply
United Kingdom 2022-04-11
Reply ATFX
You have received the money in your account.
Reply
Sensitive information
This content involves sensitive information, so it's hidden by WikiFX
Hong Kong 2022-04-07
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2022-04-07
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong 2022-04-07
Start Mediation MEIJIMEIXUE
MEIJIMEIXUEOn November 12, 2021, I was introduced to the ATFX platform by a friend. Account number: 693017970. Since I have never been in contact with foreign exchange, I don’t know what the spread and handling fee are. Every operation is an operation called by a friend, never with stop loss, The most incomprehensible thing is that I learned later that there are no commissions on the platform, all of which are maliciously added by the salesperson. I have deposited a total of about 30,000 US dollars from November 12, and the number of operations is about 80. Hope the platform will refund the handling fee during the operation
Start Mediation
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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
Previous Post
Atfx partners induce to open account, call orders and lead orders, which seriously earns my handling fee. As a result, I lost 12,000 US dollars, of which the handling fee was nearly 7,000 US dollars. After negotiating many times, there was no result.
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