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Resolved
The customer service refused to withdraw due to they think i was involved in money laundering
Object 
SOPHIE CAPITAL FINANCIAL TRADING PTY LTD
Issue
Unable to Withdraw
Requirement
Withdrawal
Amount
$2,718(USD)
Time
48day7hour
Mediation Progress
Taiwan 2022-11-18
Resolved 
HONGYILUN
HONGYILUNUnited States 2022-10-18
Reply SOPHIE CAPITAL FINANCIAL TRADING PTY LTD
The company manager has paid attention to the withdrawal case and told the legal department to conduct a thorough investigation, so please wait for the result from the department.
Reply
Hong Kong 2022-10-08
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2022-10-08
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Taiwan 2022-10-01
Start Mediation HONGYILUN 
HONGYILUNThe customer service claimed that there was a third party involved in money laundering in my account, so refused to withdraw the money, It is necessary to pay 100% of the amount of funds remitted by a third party before it can be reviewed；and the money could only be withdrawn after passing the review. It is true that my account has a loan of 2000 USDT from my friend on the Internet, but I must submit another 2000 USD for review, which inevitably makes people doubt the legitimacy of the platform; whether it is a black platform that everyone calls it!? The platform claims is being regulated by MSB in Canada and the United States, so through this i would like to know what the regulatory effect of MSBs is. Except regulate the money laundering, also works for regulating investor funds?
Start Mediation
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