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Resolved
The account keeps under review and cannot withdraw
Object 
Exness
Issue
Unable to Withdraw
Requirement
Withdrawal
Amount
$100,000(USD)
Time
8day22hour
Mediation Progress
Hong Kong 2022-11-02
Solved after user's confirmation 
KAIGE，
KAIGE，Hong Kong 2022-10-27
Supplemental Materials 
KAIGE，
KAIGE，#08014*73, it is my number, please deal with it as an emergency.
Supplemental Materials
Hong Kong 2022-10-27
Supplemental Materials KAIGE，
KAIGE，I contacted the customer service by online chatting and phone after submitting the withdrawal application, but it has not been processed for a long time. I am here in hope that you could attach importance to the problem, which caused a bad customer experience.
Supplemental Materials
Hong Kong 2022-10-27
Supplemental Materials KAIGE，
KAIGE，The customer service always told me to wait, but it has already been 20 days. Please help me cope with the problem as soon as possible, instead of giving a reply like a robot.
Supplemental Materials
Cyprus 2022-10-27
Reply Exness
Dear customer, with respect to your problem, you can send the detailed information to the platform 24 hours customer service for help, or you can send an email to the official customer service support@exness.com (ensure correct email address) with your registered email at our platform. If you contacted us before, please still reply to the email or reach out to the 24 hours online customer service for help. Have a good time.
Reply
Hong Kong 2022-10-24
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2022-10-24
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong 2022-10-24
Start Mediation KAIGE， 
KAIGE，I have a total of 9 mailboxes and 9 personal areas in a total of 10w dollars. I can't withdraw the money. It has been 20 days and the customer service has not dealt with it. Please help me solve it.
Start Mediation
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