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Resolved
The price of opening a position is set at 1739, and the platform will close the position at 1745, so be careful!
Object 
AVATRADE
Issue
Severe Slippage
Requirement
compensation
Amount
$10(USD)
Time
71day18hour
Mediation Progress
Hong Kong 2023-02-04
Resolved 
ZAILUSHANG61232
ZAILUSHANG61232Ireland 2023-01-05
Reply AVATRADE
Dear user, thank you for choosing AvaTrade. With respect to your complaint, we are deeply sorry for the inconvenience caused. Please reach out to the customer service who will create a ticket, and then the specialist will deal with it. Thank you for supporting AvaTrade. Have a good time.
Reply
Hong Kong 2022-11-25
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2022-11-25
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong 2022-11-24
Start Mediation ZAILUSHANG61232 
ZAILUSHANG61232My sell order is set at 1735.31, and the stop loss is set at 1739, but the platform closes my position at 1745.04. After asking their customer service, the answer they gave was market fluctuations, and they did not admit that it was a problem with their own platform. If this order is a heavy position, then the loss of 100 pips and will be borne by the customer himself? ridiculous
Start Mediation
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