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اردو
Resolved
Want to become a fraud platform like Oanda? It it used to be No.1 in credibility? Slippage like this?
Mediating Parties
XM
Issue
Severe Slippage
Requirement
compensation
Settlement Amount
$4(USD)
Time
39day16hour

Mediation Status
Hong Kong2023-01-25
Automatic completion after timeout
WikiFX Mediation Center
30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
Cyprus2022-12-26
Reply
XM
Dear customer, we have received your information, and please reach out to our platform customer service for help. Thank you.
Reply
Singapore2022-12-16
Appendix
SANZHISHOUYAOGUAI
There's no problem with other orders except for a heavy slippage of 4 US dollars.

Appendix
Hong Kong2022-12-19
Contact Broker
WikiFX Overseas Customer Service
Contact Broker
Hong Kong2022-12-19
Verified
WikiFX Mediation Center
Verified
Singapore2022-12-16
Start Mediation
SANZHISHOUYAOGUAI


It just has a severe slippage. It is totally a scam for the order of 4 dollars. I clearly set stop loss at 1784, how can you close it at 1787? Do other people lose more?



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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
