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اردو
Resolved
The loss of the position and the deduction of the deposit lead to the liquidation of the position, and the customer is irresponsible in every possible way
Mediating Parties
WeTrade
Issue
Others
Requirement
compensation
Settlement Amount
$230(USD)
Time
63day10hour

Mediation Status
Hong Kong2023-03-17
Automatic completion after timeout 
距离交易商最新回复已经30个自然日,期间用户未做进一步操作,系统已自动变更为“已解决”状态。如对处理结果有异议,可重新发起反馈。
Australia2023-02-15
Reply
WeTrade
Dear customer, your support to WeTrade is greatly appreciated. We have received your problem. Please reach out to the official customer service by email for help within the business time. We are deeply sorry for the inconvenience caused. Have a good time. Thank you.
Reply
Hong Kong2023-01-12
Appendix
LIPING93408
Their customer service is so bad and doesn't admit their mistake. Their customer service is so bad and doesn't admit their mistake.

Appendix
Hong Kong2023-01-13
Contact Broker
WikiFX Overseas Customer Service
Contact Broker
Hong Kong2023-01-13
Verified
WikiFX Mediation Center
Verified
Hong Kong2023-01-12
Start Mediation
LIPING93408
The loss of the position and the deduction of the deposit lead to the liquidation of the position, and the customer is irresponsible in every possible way
Start Mediation
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1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations

