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Resolved
Scam again. Cannot place order or close position when the trend is good
Object 
FOREX.com
Issue
Scam
Requirement
compensation
Amount
$1,000(USD)
Time
56day17hour
Mediation Progress
Hong Kong 2023-03-29
Resolved 
SHUI.MU
SHUI.MUUnited States 2023-02-27
Reply FOREX.com
The problem has been dealt with in conformity with relevant process. Please reach out to the official customer service or account manager of FOREX.com, if you have any questions.
Reply
Sensitive information
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Hong Kong 2023-02-04
Supplemental Materials SHUI.MU
SHUI.MUAccount name：wang yafei
Supplemental Materials
Hong Kong 2023-02-01
Reply 
WikiFX Mediation Center
WikiFX Mediation CenterDear customer, please submit the correct account name. Thank you for your cooperation.
Reply
Sensitive information
This content involves sensitive information, so it's hidden by WikiFX
Sensitive information
This content involves sensitive information, so it's hidden by WikiFX
Sensitive information
This content involves sensitive information, so it's hidden by WikiFX
Sensitive information
This content involves sensitive information, so it's hidden by WikiFX
Sensitive information
This content involves sensitive information, so it's hidden by WikiFX
Sensitive information
This content involves sensitive information, so it's hidden by WikiFX
Hong Kong 2023-02-01
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2023-02-01
Verified WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong 2023-01-31
Start Mediation SHUI.MU
SHUI.MUThe order will not be processed when the trend is good and display that pending for proceed. It will only proceed after the trend or reach the SL and close it. Sometimes, there is no response when placing order and close after a while. I do not know how they do it. No response from email.
Start Mediation
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