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اردو
Resolved
Huge slippage
Mediating Parties
IC
Issue
Severe Slippage
Requirement
improve service
Settlement Amount
$5(USD)
Time
44day10hour

Mediation Status
Hong Kong2023-05-06
Automatic completion after timeout
WikiFX Mediation Center
30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
Australia2023-04-06
Reply
IC
Platform provides normal trading service without slippage. Thank you.
Reply
Hong Kong2023-03-23
Appendix
YIZHOU
90026799 two transactions have slippage with more than 10 pips.

Appendix
Hong Kong2023-03-23
Appendix
YIZHOU
weisong 90026799
Appendix
Hong Kong2023-03-23
Reply
WikiFX Mediation Center
Dear customer, please submit the correct name for account opening. Thank you for your cooperation.
Reply
Hong Kong2023-03-23
Contact Broker
WikiFX Overseas Customer Service
Contact Broker
Hong Kong2023-03-23
Verified
WikiFX Mediation Center
Verified
Hong Kong2023-03-23
Start Mediation
YIZHOU
Serious slippage. The stop loss is exceed the stop loss and it is even worse when there is huge market
Start Mediation
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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
