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Resolved
Deposit does not arrive. No one handle it. Contact the customer service, but they ask me to wait. How long should I wait
Object 
FXTM
Issue
Others
Requirement
other
Amount
$432(USD)
Time
16day15hour
Mediation Progress
Hong Kong 2023-05-22
Solved after user's confirmation 
~~~
~~~United Kingdom 2023-05-22
Reply FXTM
You are kindly informed that the deposit is not processed in real time, which is generally completed in 24 hours excluding weekend according to the information on website. After an investigation, we find that you submitted a deposit application at 13:36:08, May 5 (platform time), and the related department transferred the money at 14:52:10, May 5, 2023. In a conclusion, the money that a customer deposit will arrive within the time stipulated.
Reply
Hong Kong 2023-05-05
Supplemental Materials 
~~~ 
~~~Later I tried it one more time, and the money arrived successfully in more than 10 minutes. But only this deposit is unsuccessful, which has been lasted for one day. And the customer service didn't deal with it in a positive manner.
Supplemental Materials
Hong Kong 2023-05-05
Supplemental Materials ~~~
~~~Phone registered for account: 18986519300. My contact information: 15072734509
Supplemental Materials
Hong Kong 2023-05-06
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2023-05-06
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong 2023-05-05
Start Mediation ~~~ 
~~~Although the amount was not large, the processing speed was not proactive and the attitude was completely indifferent at the time. The payment provider was chosen by you, and I did not transfer it wrong. The problem was with you, but it was your fault to push it to the payment provider.
Start Mediation
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