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اردو
Resolved
Why didn't it lose at the set stop loss point? !
Mediating Parties 
TMGM
Issue
Others
Requirement
compensation
Settlement Amount
$220(USD)
Time
51day10hour
Mediation Status
Hong Kong2023-09-02
Automatic completion after timeout 
WikiFX Mediation Center
WikiFX Mediation Center30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
Australia2023-08-03
Reply TMGM
Dear customer, thank you for your information. With respect to your problem, please send the details of your account and order by email to official customer service mailto:support@tmgm.com. We will make an investigation and reply as soon as possible. Thank you.
Reply
Hong Kong2023-07-13
Contact Broker WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2023-07-13
Verified WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2023-07-12
Start Mediation 
HWAN. LEE
HWAN. LEEOn July 12, 2023, Beijing time, two short positions were established. The stop losses at 1935.04 and 1934.36 were both set around 1936. At 20:25 because of the stop loss set by CPI data, the result was reported at 20:30, no loss at the stop loss position. In 1942, I lost it! Let me lose more than 200 US dollars. Hope to get a reasonable explanation.
Start Mediation
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