Resolved
The unscrupulous platform ATFX did not have my trading password, and frantically scalped more than 80 lots. Let me lose all my principal. Compensate me for the loss.
Object 
ATFX
Issue
Others
Requirement
compensation
Amount
$10,000(USD)
Time
89day0hour
Mediation Progress
Hong Kong 2023-10-27
Resolved 
XIAOhhfj
XIAOhhfjUnited Kingdom 2023-09-27
Reply ATFX
Dear customer, thank you for your feedback! We have not received your information, holding the view that your problem will be tackled in an appropriate manner in the wake of an active communication by email. Thank you again.
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Hong Kong 2023-07-31
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2023-07-31
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong 2023-07-30
Start Mediation XIAOhhfj
XIAOhhfjThe unscrupulous platform ATFX did not have my trading password, and frantically scalped more than 80 lots. Let me lose all my principal. Compensate me for the loss.
I changed my transaction password on July 5, 2023 without telling anyone. The account was maliciously scalped more than 80 lots on July 10, 2023. The IP addresses for sending order instructions are all from other places. ATFX platform compensated me for the loss of 10,000 US dollars.
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The ATFX platform is unreliable. My account was maliciously swiped for more than 80 lots, resulting in a total loss of principal. ATFX should compensate me for the loss.
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