Dear customer, with respect to your problem, you can send the detailed information to the platform 24 hours customer service for help, or you can send an email to the official customer service mailto:chinese.support@xm.com (ensure correct email address) with your registered email at our platform. If you contacted us before, please still reply to the email or reach out to the 24 hours online customer service for help. Thank you.

New users sign up to get a bonus. I asked the customer service, and the customer service said that 0.1 standard lot can be withdrawn, and there is no other requirement. I traded for a month, and when I wanted to withdraw, the platform directly refused to withdraw and deducted all profits.