Global Broker Regulation Inquiry App
About WikiFX
English
简体中文
繁體中文
English
Pусский
日本語
ภาษาไทย
Tiếng Việt
Bahasa Indonesia
Español
हिन्दी
Filippiiniläinen
Français
Deutsch
Português
Türkçe
한국어
العربية
اردو
Resolved
Gold slippage, position liquidated
Mediating Parties 
TMGM
Issue
Severe Slippage
Requirement
compensation
Settlement Amount
$800(USD)
Time
38day12hour
Mediation Status
Hong Kong2024-03-23
Automatic completion after timeout 
WikiFX Mediation Center
WikiFX Mediation Center30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
Australia2024-02-22
Reply TMGM
Dear customer, thank you for your email. Please send the relevant information to the official customer service email at support@tmgm.com or contact your account manager. Thank you.
Reply
Hong Kong2024-02-18
Contact Broker WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2024-02-18
Verified WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2024-02-13
Start Mediation 
cc 9351
cc 9351The slippage of gold was very large, causing my position to be liquidated. The market price in 2029 slid to 2030.91, and then the price reached the 2007 price in less than 1 minute.
Start Mediation
Statement：
1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
Previous Post
Can't deposit
China
Next
Platform salesperson did false propaganda! Guide me to using an escrow account to custody my trades! Liquidation! Trader contact information is now out of service! No one is responsible!
China
To view more
Download the WikiFX App
