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اردو
Resolved
Unable to log in to the platform for positions held, resulting in losses
Mediating Parties 
TMGM
Issue
Others
Requirement
compensation
Settlement Amount
$3,435(USD)
Time
31day14hour
Mediation Status
Hong Kong2024-04-14
Automatic completion after timeout 
WikiFX Mediation Center
WikiFX Mediation Center30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
Australia2024-03-15
Reply TMGM
Dear customer, thank you for your email. Please send the relevant details to our official customer support email at support@tmgm.com or contact your account manager. Thank you.
Reply
Hong Kong2024-03-14
Contact Broker WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2024-03-14
Verified WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2024-03-13
Start Mediation 
PiKAQIU
PiKAQIUDuring the period of holding the position, I could not log in to TMGM, resulting in a loss of US$3,435. I contacted customer service, but nothing was resolved. The salesperson's attitude was very bad.
Start Mediation
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