Resolved
Increase spreads before data, customers are played for suckers, and do not compensate for losses!
Object 
EC Markets
Issue
Others
Requirement
compensation
Amount
$728(USD)
Time
32day6hour
Mediation Progress
Hong Kong 2024-05-08
Resolved 
duoqinghe
duoqingheUnited Kingdom 2024-04-08
Reply EC Markets
During non-farm payroll release time, normal spreads may widen. If you have any questions, please contact customer service for assistance.
Reply
Hong Kong 2024-04-07
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2024-04-07
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong 2024-04-06
Start Mediation duoqinghe 
duoqingheThe usual spread is 28, but before NFP the spread was expanded to 65, more than doubled. Anyone who maliciously increases the spread is a black platform. Last week, there was an own incident involving a price increase of about US$1,000 in position B. Making excuses saying the server was hacked. Although they offered compensation, I think they did it on purpose. Combined with the issue of increasing spreads and taking money from customers, this platform is not safe! Quit!
Start Mediation
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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
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