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اردو
Resolved
Serious lagging!
Mediating Parties 
IC
Issue
Severe Slippage
Requirement
compensation
Settlement Amount
$345(USD)
Time
31day17hour
Mediation Status
Hong Kong2024-05-16
Automatic completion after timeout 
WikiFX Mediation Center
WikiFX Mediation Center30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
Australia2024-04-16
Reply IC
If you believe your order has been affected, to investigate your order, please send an email from your registered email address to support.cn@icmarkets-cs.com. Use the subject line "Request for Trade Investigation." In the email, please provide your trading account number and the order number, along with a brief description of your concerns. We expect to respond to you within 3 to 10 business days. Thank you for your support and understanding.
Reply
Hong Kong2024-04-15
Contact Broker WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2024-04-15
Verified WikiFX Mediation Center
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Hong Kong2024-04-14
Start Mediation 
MUTONG87945
MUTONG87945Moving the profit stop to breakeven results in a big loss! Unscrupulous...!! ! ! !
Start Mediation
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Attracting customers with a minimum deposit of 200 yuan. The deposit channel is actually fake and cannot be deposited.
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