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اردو
Resolved
Minimum deposit of $3,000, severe slippage leading to account liquidation.
Mediating Parties
XM
Issue
Others
Requirement
compensation
Settlement Amount
$24,548(USD)
Time
47day21hour

Mediation Status
Hong Kong2024-07-28
Automatic completion after timeout
WikiFX Mediation Center
30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
Cyprus2024-06-28
Reply
XM
Your XM MT4/MT5 account is: 29040316. Regarding your complaint, our telephone representative has already contacted you. Please refer to the communication with the telephone representative for accurate information. Thank you once again for your understanding and support of XM! Thank you.
Reply
Sensitive Information
This content involves sensitive information, so it's hidden by WikiFX
Hong Kong2024-06-11
Contact Broker
WikiFX Overseas Customer Service
Contact Broker
Hong Kong2024-06-11
Verified
WikiFX Mediation Center
Verified
Hong Kong2024-06-10
Start Mediation
FX3636073762
After years of trading, I've encountered a fraudulent platform. There is no effective channel for complaints; responses are always delayed and evasive, never resolving the issue properly.
Start Mediation
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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
