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Resolved
Gold slippage is about 10 pips.
Object 
Exness
Issue
Severe Slippage
Requirement
compensation
Amount
$1,312(USD)
Time
21day1hour
Mediation Progress
Hong Kong 2024-08-11
Solved after user's confirmation 
ALun1007
ALun1007Sensitive information
This content involves sensitive information, so it's hidden by WikiFX
Hong Kong 2024-07-22
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Hong Kong 2024-07-22
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WikiFX Mediation Center
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Hong Kong 2024-07-21
Start Mediation ALun1007 
ALun1007On July 5th, I discussed with customer service who said they would arrange for the relevant department to handle my claim. The staff mentioned it would take about 5 business days, but there has been no response up to now.
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