Dear Valued Client, first of all, thank you for choosing XM and for your trust in us! Regarding the issue you reported for account 68048574, we immediately conducted a thorough investigation. After verification, it was confirmed that an error occurred during your cryptocurrency deposit transfer: you mistakenly sent USDT (BEP-20) to a BNB-BSC address. Due to the irreversible nature of cryptocurrency transactions, the blockchain network's tracing and recovery process may take considerable time. However, please rest assured that our relevant department will continue to follow up on this case and notify you promptly once there are updates. XM kindly reminds you: Cryptocurrency deposit failures may occur if the amount, token type, or blockchain network is entered incorrectly during transfer. We highly recommend double-checking all information before confirming any future transactions. Additionally, regarding your email inquiry to our customer service team, a reply has already been sent to your registered email address. Please check your inbox. We sincerely appreciate your understanding and support. Should you have any further questions, please visit the official XM website at https://www.xmcnmarket.net/cn/ and click the blue "?" icon in the lower-right corner to contact our 24/5 online support team (Monday to Friday). We are always happy to assist you. Best regards.

刚开始是需要24—48小时退款！现在又说需要核实大概60天左右，让我耐心等待！注意邮箱等等！！这样的办事效率太差了吧！！！！现在是给他们发邮件也不回复了！！！！