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اردو
Resolved
Deposit not credited after long delay
Mediating Parties 
XM
Issue
Unable to Withdraw
Requirement
compensation
Settlement Amount
$2,000(USD)
Time
30day21hour
Mediation Status
Hong Kong2024-11-21
Automatic completion after timeout 
WikiFX Mediation Center
WikiFX Mediation Center30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
Cyprus2024-10-22
Reply XM
Please provide the correct trading account.
Reply
Hong Kong2024-10-21
Appendix 
XIAOZHENSHANGDENVHAI
XIAOZHENSHANGDENVHAI2,000 CNY
Appendix
Hong Kong2024-10-22
Contact Broker WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2024-10-22
Verified WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2024-10-21
Start Mediation XIAOZHENSHANGDENVHAI
XIAOZHENSHANGDENVHAIContact customer service, customer service responded that they are waiting for relevant departments to verify. It has been an hour since I deposited funds, but the funds have not arrived. The problem handling is too slow. I hope the responsible person handles it promptly and quickly, okay? Such a big platform has such a trivial problem and still can't solve it.
Start Mediation
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