Resolved
平台完全沒有回覆到重點
Object 
MiTRADE
Issue
Others
Requirement
compensation
Amount
$480(USD)
Time
33day18hour
Mediation Progress
Taiwan 01-22
Resolved 
sunny Huang
sunny HuangAustralia 2024-12-23
Reply MiTRADE
Thank you for your valuable feedback. We understand that some clients experienced system issues during trading on the evening of December 19. In response, we took immediate action and ensured that the issue was resolved within 10 minutes. If traders have any questions regarding their accounts or other matters, please feel free to contact our customer service team, and we will be happy to assist you. We sincerely apologize once again and appreciate your understanding and support.
Reply
Hong Kong 2024-12-20
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2024-12-20
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Taiwan 2024-12-19
Start Mediation sunny Huang 
sunny Huang秒被歸零無法交待清楚金額怎麼處理，完全不知道怎麼辦
Start Mediation
Statement：
1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
Previous Post
The platform's gold price and market price current price slippage is extremely high!
Taiwan Next
MITRADE平台錯誤誤植價格導致我平倉獲利，鎖我帳戶強制出金平台誤植的價格讓我獲利金額
Taiwan To view more
Please download WikiFX APP
