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اردو
Resolved
My account was blocked from normal trading and my profits were deducted.
Mediating Parties 
XM
Issue
Others
Requirement
compensation
Settlement Amount
$608(USD)
Time
36day15hour
Mediation Status
Hong Kong2025-02-14
Automatic completion after timeout 
WikiFX Mediation Center
WikiFX Mediation Center30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
Cyprus2025-01-15
Reply XM
Dear customer, first of all, thank you for choosing XM and for your support! Regarding the complaint about your account 63694304, we have verified that the platform replied via email on January 7, 2025. For the final response, please refer to the content of that email. Once again, thank you for your understanding and support of XM!
Reply
Hong Kong2025-01-09
Contact Broker WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2025-01-09
Verified WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2025-01-08
Start Mediation 
XUEDINGEDEMAO
XUEDINGEDEMAOMy account was blocked during normal trading, and my profits were deducted. I hope to have my profits returned. Deducting profits is a wrong decision.
Start Mediation
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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
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The shady platform arbitrarily froze my account and deducted all profits generated from my trading.
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China
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