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اردو
Resolved
The closure of quotes prevented me from adding to my position, affecting my subsequent trading plan and ultimately leading to a forced liquidation.
Mediating Parties 
Exness
Issue
Others
Requirement
compensation
Settlement Amount
$72,000(USD)
Time
97day13hour
Mediation Status
Hong Kong2025-07-18
Solved after user's confirmation 
7700_Negative
7700_NegativeSensitive Information
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Cyprus2025-04-17
Reply Exness
Regarding your issue, please contact our 24/7 customer service with details, or email your registered account details to support@exness.com (ensure the address is correct). If you’ve already contacted us, kindly reply to the same email or reach out via our official website’s 24/7 live chat. Thank you.
Reply
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Hong Kong2025-04-14
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2025-04-14
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2025-04-11
Start Mediation 7700_Negative
7700_NegativeThe exchange platform frequently has quote closures, making it impossible to timely add positions to average down costs or lock positions to preserve principal.
Start Mediation
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