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Resolved
无法出金,逼迫签署霸王条款,邮件沟通不回复
Object
TMGM TMGM
Issue

Unable to Withdraw

Requirement

Withdrawal

Amount

$290,000(USD)

Time

55day10hour

Mediation Progress
Solved after user's confirmation
Mr.LiuXIANSHENG
Supplemental Materials
Mr.LiuXIANSHENG
邮件是基本已读不回的,希望平台给一个平等交流的方式共同解决问题

Supplemental Materials

Supplemental Materials
Mr.LiuXIANSHENG
邮件联系根本不回复,除非你签署协议,否则发出去的邮件都是石沉大海,既然说我违规交易,那就拿出来证据

Supplemental Materials

Reply
TMGM
尊敬的客户您好,感谢您的来信。经调查了解您的客户目前因涉嫌违规交易,相关部门正在进行调查,请您根据近期邮件的要求提供相关证件。如您有进一步问题,请您联系你的客户经理或者TMGM官网客服support@tmgm.com,感谢您的理解和支持,欢迎随时与我们联系。

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Mr.LiuXIANSHENG
本人于在tmgm开户交易多年,2025年7月前后后入金超20wUSD,后续为了资金周转申请出金,但是平台卡着不让出金,随后在8月19日,发来邮件说本人进行了违规交易,未具体说明哪一个账号或者哪一个单号违规,并要求签署霸王条款,只出本金,且没有明确本金多少,只写了当天申请的一笔四千多的出金,严重不合理且强盗!!! 本人就是一个散户,何来操纵市场的权利,在平台亏损的时候怎么不说我操纵市场,等到盈利了才来说,发邮件希望与平台开诚布公的沟通,也愿意配合平台调查,但平台消极处理,至今未收到任何回复!目前账号也登不上,后台也不让进。 本人的核心诉求 1.书面答复:明确哪个账号哪笔交易违规(提供该订单所在账号和交易订单号) 2.解封本人后台账户,并退还本金 以下是本人的交易记录和平台发送霸王条款的邮件

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